Link a la oferta en español >>
I’m looking for someone proactive and detail-oriented with excellent written communication skills to be my virtual assistant. To be blunt, I’m looking for a perfectionist who loves taking care of people and making sure things are done the right way.
Warnings:
- The communication will be mainly in Spanish, so you need a native level of the language.
- No personal phone calls or interviews will be held until expressly indicated. Candidates who contact the business group will be directly eliminated, as sign they have not taken the time to read this offer.
- You do NOT need previous experience, nor send your resume or portfolio. Those will not be taken into account.
Summary:
- Expect to get several requests/day from me, many of which include tasks that must be done that day.
- You’ll handle both my business and personal details, including scheduling, customer support requests, uploading blog posts, managing social media, and making personal appointments.
- This is a client-facing role so you must have a nurturing, professional personality and the desire to treat my clients like they are your family.
- This is a part-time role, starting between 10-20 hours per month. If we work well together, this will likely increase to more hours per month.
- This role is remote, so you can work anywhere in the world. We will communicate via email, chat, and phone.
Tasks and Responsibilities
- Manage website on WordPress (includes uploading blog posts), manage member’s area on Wishlist Member (includes uploading videos), scheduling and formatting email in ActiveCampaign, and scheduling social media posts on Facebook and Instagram.
- Maintain daily calendar, arrange calls while making sure all details are handled in a professional and organized manner.
- Organize daily tasks and projects in Trello.
- Locate and track key sales metrics in Google Analytics.
- Send books, contracts, resources to clients and respond to support requests.
- Book all travel arrangements including lodging, transportation, and activities both within Spain and internationally.
- Assist with monitoring of my inbox and emails, including responding to clients, other contractors, and business contacts.
- Research and be the point person for service providers for projects such as web design.
- Handle personal details such as shopping online, ordering gifts, scheduling personal appointments, and maintaining household items.
- Create new systems to do all of the above more efficiently and/or automate with software.
Knowledge & Skills
- Ability to manage multiple incoming requests, while ensuring they are relayed or handled at the appropriate time, in the necessary order and in the correct manner.
- High level of experience with Google Apps, Trello and WordPress.
- Knowledge of ActiveCampaign or similar email marketing application.
- Ability to quickly learn new software applications.
- Capability to set up new systems, automations, and processes in order to streamline business and personal functions.
- Desire to learn and grow, refusal to make the same mistake twice.
- Experience editing video is a plus, otherwise must be open to learning.
- Ability to pro-actively anticipate and spot new tasks that you can take over.
Education and Experience
- Spanish language: native.
- Willing to get experience as a virtual assistant for a business owner.
- Ability to handle several emails and requests per day.
- Exceptional ability to OVER-communicate progress on multiple projects.
- Caring and empathetic personality
- Highly organized and efficient.
- Trustworthy with strong personal integrity.
- Forward-thinker who can proactively handle circumstances and situations to head off any crisis situations.
- Experience managing calendars and working with scheduling apps such as Calendly.
- Must be reachable during the hours of 9am-14pm Central European Time (CET) and respond to messages within 2 hours.
- Top notch communication via email and phone, internally and with customers.
- Proven ability to prioritize tasks.
- Perfectionist, super attention to detail, paranoid enough to catch mistakes before they become an issue.
- Since this is a virtual position you must be a self-starter who is extremely motivated and able to work independently with minimal oversight.
- Must be comfortable developing and working in a virtual relationship, and having limited amount of face-time.
I am a demanding boss and this will be a challenging role. But if you are excited about supporting a quickly growing business in the architecture professional development industry, and being able to work from anywhere, this job will be very rewarding and lucrative for you.
If interested, apply below: